Online Exchanges & Returns
We understand that sometimes your order won’t work out for you—and that’s not a problem. For your convenience, merchandise purchased at umman.com can be sent back to us via the US Postal Service.
Please remember that all items must be returned new, unused, unwashed, unaltered, and with all original tags attached.
Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Full-price merchandise may be returned for a full refund or exchange within 30 days of the date on your invoice. Items returned after 30 days will be credited the current selling price. Refunds will be made in the form of the original payment.
Unfortunately, we cannot accept merchandise after 60 days from the original ship date.
Sale-price merchandise may be returned for a full refund or exchange within 30 days of the date on your invoice. After 30 days, the sale product will not be eligible for return or exchange.
Returns by Mail
Your credit card account will be credited once we process the returned item(s), and the credit should appear on your next statement. We will also send you an email notification after your return have been processed.
You can return your item through any other preferred trackable method, at your expense. We suggest insuring your package and purchasing tracking services for your protection as we cannot accept liability. Only merchandise received by our warehouse can be credited.
Returns can be sent to the following address:
u m m a n
59 CORTE FEDORA
GREENBRAE, CA 94904